What People Are Saying...

Overall Rating

5
(49 reviews)
95.9% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Lynn J. - |Recommended: YesGreat but could be better — So I love living here but there are 2 problems. One parking is horrible if your trying to find a spot after 730pm. Two the dog poop. Now I own a dog and pick up after him, so when I step in dog poop what seems like almost every morning it makes me upset. how hard is it to pick it up
submitted by Brandon Y. - |Recommended: YesNice and quiet — Quiet area nice personnel
submitted by Shelby B. - |Recommended: YesI love it — I love my apartment it is perfect size and very cozy once you make it your own. My neighbors are nice and the management team is awesome
submitted by Cynthia H. - |Recommended: NoSmoke free — It's great that the units are smoke free now except that every one is smoking outside now and the odor is wafting into the Apts open windows. Smoke didn't bother me until now.
response from property -We are so sorry Cynthia that you experience this but it is the necessary steps we need to take to go smoke free. Please bare with us as we intend to have the property entirely smoke free soon.
submitted by Nicole P. - |Recommended: YesI love the grounds keeping — That it's quiet A lot of people think this area of Tacoma is ghetto but I've lived here for almost 3 years and NEVER had any issues with car break ins, rowdy neighbors, maintenance issues NOTHING. Even when I went into labor and my lights went out at midnight a maintenance man came and turned it back on RIGHT before I left for the hospital to have my baby Probably the best management team so far
response from property -Thank you for your kind review Nicole! We appreciate your support of our community and if you should need anything in the future, please stop by the office. Thank you!
submitted by Joshua D. - |Recommended: YesIt's very family friendly. — We have more then enough space for the kids to play. The management is always helpful and the area is safe for our little ones. It's a gated community with a cute play area right in our backyard
response from property -Thank you for your kind words! We are so happy to read about your living experience! Our goal is always to provide our residents with the best possible experience, along with providing exceptional customer service.
submitted by Will S. - |Recommended: YesVery Decent — The Trellis on Orchard is a very decent place to live.
response from property -Thank you for your feedback! - Trellis on Orchard Team
submitted by Aleesia H. - |Recommended: YesI enjoy where I live. — Chelsea is very kind I have never renewed a lease in the many places I've lived, and can't wait to resign. This is an affordable community, and my neighbors are so kind Thank you for also being so quick to respond to my requests, comments and concerns.
response from property -We are exited to keep you as a member of our community. Thank you so much for helping to improve our community! - Trellis on Orchard Team
submitted by Kory E. - |Recommended: YesFriendly staff, great complex to live in. — It is a great place to live. The staff are accommodating and respond in a timely fashion. Overall great living experience.
response from property -Thank you so much for your kind review! We are so glad that you had a great experience! -Trellis on Orchard Team
submitted by Terrance - |Recommended: YesNice — So many improvements to this property from what is was. Very nice.
submitted by Katie S. - |Recommended: YesGreat apartment for a great price. — I've lived at Trellis on Orchard for almost a year now and I love it. I really like that everything has been updated here - my apartment is beautiful and spacious.The office staff is always really helpful and if I ever need any help with maintenance they get it taken care of quickly. The amenities here are also nice - the pool is big so it doesn't get too crowded in the Summer. I like that we have a gym so I can work out without leaving the community. This is a great property, I would recommend it to anyone.
response from property -Thanks for your review!
submitted by Kelly S. - |Recommended: YesI am happy with my apartment, feels safe — My building is pretty quiet. Things are fixed in a timely manner. No complaints.
response from property -Thank you for your review!
submitted by Samantha K. - |Recommended: YesTrellis on orchard apartments — When I first moved here, the parking was unbearable There were many times that I had to park at a different apartment complex and walk just to get to home and not only that, all the people poorly backing into parking spaces lead to many door dings to my car on account of peoples lack of respect for other peoples property. However, since then, more parking has been available but only because there are a few vacant units. One last thing for outside is during the wet seasons the stairs leading down to my front door get very slick which have lead to two slipping accidents. Within the apartment, I love that the carpets were new, the walls were freshly painted but one thing I find very difficult is the lack of storage space within the unit. Also, the freshly painted walls have very noticeable strands of hair dried into the paint. Other than those few things, I love living here.
response from property -Hi Samantha, We have been working on the parking situation and the guest parking has cleared up quite a bit, as well as less people backing in. We will bring the sliippery stairs to our groundskeeper's attention, as we don't want anybody getting hurt. We are happy you enjoy living here and we appreciate you as a resident.
submitted by Ryan B. - |Recommended: YesOverall Good Apartments — The apartments are great for the price of rent, generally quiet, and the staff and maintenance are very nice and helpful. The only downsides is the parking for guests, and some of the residents let their kids run around and leave trash and other items out and do not ensure they clean up after themselves. Other than that the apartments are good overall.
response from property -Thank you so much for your feedback! We are always looking to improve our residents' experience and will be sure to address the concerns that you have listed.
submitted by Larry D. - |Recommended: YesMy Comment — Its a good place to live
response from property -Thank you for your feedback!

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